How I can help?
Clear, structured documentation helps your users, reduces support requests, and makes complex products easier to understand.
I offer a range of services tailored to SaaS and technology teams.
Documentation audits
Review your existing content to find gaps, duplication, outdated information and opportunities to improve.
Support site Content
Well-structured help articles, guides and FAQs that make it easy for users to find answers.
AI-ready documentation
Structure and write content so it’s easy for people and AI tools to find, understand and trust.
Information architecture
Design intuitive content structures and taxonomies so users can find the right information quickly.
Product & UX context
Clear microcopy, in-product guidance and messages that help users feel confident and reduce friction.
Content strategy
Help you plan and prioritise your documentation, so it supports your users and your business goals.
Let’s make your documentation work harder
Get in touch to discuss your project free discovery call.
